Privacy Policy
1. Who is responsible for your data?
The website 2tk-group.com is operated under the 2TK Group brand. For privacy questions or requests, contact info@2tk-group.com. Where a registered legal entity is responsible for a specific contract or service, its legal details should also be stated in that contract or invoice.
2. What data may we process?
Depending on how you interact with us, we may process your name, company name, business contact details, email address, message content, project information, correspondence, technical server logs such as IP address and browser/device information, and information necessary for contracts, billing or support.
3. Why and on what basis?
- Enquiries and pre-contract steps: to answer requests and prepare proposals.
- Contracts: to deliver agreed services, communicate and manage projects.
- Legitimate interests: to protect the website, prevent abuse, improve operations and maintain business records, where those interests are not overridden by your rights.
- Legal obligations: where record-keeping or disclosure is required by law.
- Consent: where we specifically ask for it, for example for optional analytics or marketing technologies.
4. How long do we keep data?
We retain personal data only as long as reasonably necessary for the purpose for which it was collected, including contract, accounting, legal, security and dispute-resolution requirements. Enquiries that do not lead to a business relationship are periodically reviewed and deleted when no longer needed.
5. Who may receive data?
Data may be processed by service providers that support hosting, email, communications, analytics, accounting or project delivery, but only where needed and subject to appropriate contractual and legal safeguards. We do not sell personal data.
6. International transfers
If a provider processes data outside the European Economic Area, we use an applicable lawful transfer mechanism where required, such as an adequacy decision or appropriate contractual safeguards.
7. Your rights
Subject to applicable law, you may have rights to access, correct, erase, restrict or object to processing, request data portability, withdraw consent where processing is based on consent, and lodge a complaint with the competent data-protection authority.
8. Security
We use reasonable technical and organisational measures intended to protect personal data against accidental loss, unauthorised access, alteration or disclosure.
9. Contact
To exercise a privacy right or ask a question, email info@2tk-group.com.
10. Changes
We may update this notice when our services, technologies or legal obligations change. The current version will be published on this page with its update date.